We are doing all we can to respond to your requests as promptly as possible during these challenging times.
Please note the closure of many drop-off points and the disruption in delivery services
will have an impact on our response time and may cause delays in the processing of claims.
We thank you in advance for your patience and understanding.

22 - What should I do if there is a strong chemical odor or my skin is irritated when having a bath


    The spa might contain a high concentration of Chloramines. Drain out the spa water, clean the spa pool wall and re-fill with fresh water.